FOUR (NON-LINEAR) STEPS TO ACCOUNTABILITY

(HOW TO FUCK UP BETTER)

 

SELF REFLECTION / EXAMINATION

REQUIRES AN UNDERSTANDING OF MY ACTIONS AND THE IMPACT MY ACTIONS HAVE

REQUIRES A WILLINGNESS TO LOOK CLOSELY AND TELL THE TRUTH

IS MOTIVATED BY A WILLINGNESS TO DO BETTER/TAKE RIGHT ACTIONS

TAKES COURAGE

 

APOLOGY

ACKNOWLEDGES AND TAKES RESPONSIBILITY FOR THE HURT / HARM CAUSED

REQUIRES VULNERABILITY

IS A REFLECTION OF A FEELING OF REMORSE

 

REPAIR / RIGHT ACTION

BEGINS WITH MAKING AMENDS THAT ARE MEANINGFUL

RECOGNIZES THAT REPAIR ISN’T THE SAME AS “UNDOING”

RESULTS IN REBUILDING TRUST WITH OTHERS AND WITH SELF

 

CHANGED BEHAVIOR

BEGINS WITH RECOGNIZING UNDERLYING CAUSES (SUCH AS TRAUMA, NEED FOR HEALING)

DOESN’T RELY ON OTHER PARTY’S FORGIVENESS

RESULTS IN TANGIBLY CHANGING PATTERNS

 

WHAT IS A (PROPER) APOLOGY

MUST BEGIN WITH / INCLUDE “I’M SORRY”

NAMES THE HURT / HARM

NAMES THE IMPACT MY ACTIONS HAD ON THE OTHER PARTY

TAKES RESPONSIBILITY BY NAMING THOSE ACTIONS

ACKNOWLEDGES POWER DIFFERENTIAL IF NEEDED

COMMITS TO NOT REPEATING THAT HURT / HARM AGAIN

HOW TO APOLOGIZE

APOLOGIZE AS SOON AS POSSIBLE

(NOTE, THIS DOES NOT MEAN APOLOGIZING BEFORE DOING ANY SELF REFLECTION / EXAMINATION. POSSIBLE HAS TO INCLUDE COMING TO AT LEAST A BASIC UNDERSTANDING. HOWEVER, DON’T DRAG MY FEET. SPEED MATTERS.)

GIVE THE APOLOGY MY FULL ATTENTION WITHOUT RUSHING THROUGH

TREAT APOLOGIZING AS MEANINGFUL / CORE / SACRED WORK THAT ALIGNS WITH MY VALUES

BE GENUINE: DON’T GO THROUGH THE MOTIONS

LET GO OF OUTCOME / CONTROL AND BE PEACEFUL WITH DISCOMFORT

PRACTICE! PRACTICE! PRACTICE!
(start small)

 

HOW​ NOT T​O APOLOGIZE(MAYBE THE MOST IMPORTANT PART!)

DO ​NOT​ MAKE IT ABOUT ME
The instinct to center my feelings can be strong. Resist. Make sure that I am centering the other person. Returning to a centered feeling of compassion and empathy is the goal.

“BUT”
Anything I say before the word “but” in an apology is erased by those three letters.

PROVE I’M RIGHT / BECOME DEFENSIVE
Apologizing isn’t solely about facts (although the facts are important). Feelings are rooted in experience, even if the ways we experience the same event or fact are different.

“I’M SORRY YOU FEEL THAT WAY”
This should need no explanation, but if I want to say this, return to self reflection.

SELF DEPRECATION / COLLAPSE
It’s often easy to cross the line from decentering myself into demonizing myself. Processing feelings of guilt and shame elsewhere will make staying regulated more possible.

HAVE HARMED PARTY TAKE CARE OF ME
If I feel wounded by apologizing, it makes it far more likely that I will display hurt feelings or lean into how awful I feel for having fucked up. If I shed tears, metaphorically beat my breast, and repeat how bad I feel over and over, the likely result is the harmed party feeling like they need to tend to me. That negates the value of my apology.

OVER APOLOGIZE
When I exaggerate an apology in relationship to the harm, it may cause the person receiving the apology to feel overwhelmed, and make the apology feel less credible.

UNDER APOLOGIZE
Diminishing the harm or downplaying my actions can break trust with the person I’m apologizing to, and makes my apology feel insincere. If I can’t reflect back the gravity of the hurt / harm then I’m not hearing the person with openness and willingness.

 

PRACTICES THAT LEAD TO ACCOUNTABILITY

 

INTIMACY AND VULNERABILITY: APOLOGIZING IS INTIMATE AND VULNERABLE BY NATURE, AND I NEED TO SEE THAT VULNERABILITY AS THE STRENGTH THAT IT IS.

HUMILITY AND DIGNITY: THERE IS NO NEED TO GIVE UP MY DIGNITY TO APOLOGIZE; IN FACT DOING SO IN A HUMBLE MANNER MAKES ME STRONGER AND MORE TRUE TO MYSELF.

SOFT AND CLEAR: I HAVE BEEN TAUGHT THAT SOFTNESS IS IN OPPOSITION TO BEING STRONG AND POWERFUL. I AM STRONG AND POWERFUL WHEN I STAY SOFT WHILE THINGS ARE HARD.

RISK AND COURAGE: TAKING A RISK IS THE ONLY WAY TOWARD GROWTH. APOLOGIES ARE TAKING A RISK WITH THE PERSON I AM APOLOGIZING TO AND IS AN ACT OF COURAGE.

EMPATHY AND WILLINGNESS TO TAKE RIGHT ACTION: I WANT TO BE COHERENT WITH MY VALUES AND ETHICS. I WANT TO ACT IN WAYS THAT REFLECT THE EMPATHY THAT I FEEL.

CHOOSING RELATIONSHIP OVER FEAR: ALLOWING FEAR TO DICTATE MY ACTIONS WILL RESULT IN BREAKING DOWN TRUST. EVERY SMALL OPPORTUNITY FOR ACCOUNTABILITY IS AN OPPORTUNITY TO STRENGTHEN MY CONNECTIONS.

COMMUNICATING THAT OTHER PEOPLE MATTER: APOLOGIES ARE A REAL AND MEANINGFUL WAY TO TELL OTHERS THAT THEY MATTER TO YOU. THAT THEY ARE WORTH YOUR COURAGE AND YOUR ATTENTION.

 

REMEMBER TO ASSESS THESE THINGS WHEN APOLOGIZING

 

RELATIONSHIP / RAPPORT / HOW I AM CONNECTED

EMOTION / ENERGY / DEMEANOR OF THE OTHER PERSON

BODY LANGUAGE (BE MINDFUL OF DISABILITY/CULTURAL DIFFERENCES / DON’T ASSUME!)

TONE / PACE

COMMUNICATION STYLE AND FORMAT (TEXT / SPEECH)

CONTENT AND CONTAINER

BOUNDARIES, MINE AND THEIRS

 

** Much of the content in these handouts and in my work around accountability is inspired by and learned from Mia Mingus / Bay Area Transformative Justice Collective. If you feel moved to support this work please donate to them! **